Mass Casualty Management software

Victim registration, tracking and tracing

How it works: victims are registered at the incident site, using standard mobile devices such as smartphones or tablets by emergency responders. This allows for a quick overview of the situation. Each victim receives a wristband  containing multiple stickers with a unique QR code which serves as their personal identification number throughout the entire process. 

Key information such as the victim’s name, physical condition and any other relevant identification details can be added at a later, more suitable moment. For example in the advanced medical post.

At the moment of scanning the QR code and generating a victim profile, an individual patient file is automatically generated, containing all relevant data from the moment of registration through treatment.

BPREPARED continuously tracks the victim’s location from the incident area through mobile and advanced medical posts or reception centres and even during transport to the hospital. This enables real-time updates on the victim’s movement and current location, ensuring seamless coordination and efficient care throughout the process. The command centre can view this information in real-time in the dashboard (see below).

Psychosocial support in the reception centre for the non-injured

During an incident, the reception centre prioritizes care for affected individuals, reconnecting them with their relatives. Again, information on individuals and their special needs is registered thanks to the unique QR code on their wristband. Details such as accommodation or psychological care can be added into the software.

A non-injured victim receives a wristband with two unique QR code stickers. One remains on the wristband, the other is placed on a registration form filled out by the individual, which is then entered into the BPREPARED software by reception centre workers. 

Upon departure, the victim’s wristband is scanned again, enabling the command centre to monitor occupancy and make informed decisions about the centre’s operations. The affected receive a document with a QR code, which they can scan or use for additional support in a later stage (for instance, insurance claims.)

Giving concerned relatives information as fast as possible

After a mass casualty incident, relatives are desperate to know as quickly as possible what has happened to their loved ones, often resulting in a flood of calls to hospitals, police stations and other institutions. Managing this influx of data from various sources becomes increasingly challenging, especially when the information is conveyed verbally through numerous spreadsheets with inconsistent formatting. Additionally, GDPR compliance can further complicate this process. 

The BPREPARED software reduces the traumatic waiting time for relatives by efficiently structuring the flow of information, easing the burden on both relatives and emergency services, and ensuring that crucial information is delivered promptly and in an organised manner.

Unlike standalone systems that rely on delayed data uploads via spreadsheets (which are often not GDPR-compliant), our integrated software ensures live updates by feeding data directly form registration points after validation. This is crucial for providing timely and accurate information to the command post, aiding in the matching process of victims and relatives and delivering vital updates to those loved ones. 

Authorized aid workers can access this part of the database to match search requests and reconnect people. A separate module allows authorized personnel to call back relatives with updates on their search requests. 

All the information you need in one screen
 
During mass casualty incidents or evacuations, having access to real-time data is essential for clear and informed decisions. Relying on verbal observations or inconsistent lists can lead to confusion and inefficiencies, impeding the ability of the command post personnel and operational leaders to allocate resources correctly, share accurate information with authorities and communicate effectively with the media.

Our dashboard provides live information on the incident(s), displaying critical data such as:

• The total number of victims
• Their locations (incident site, advanced medical post, reception centre, en route to hospital, in hospital…)
• The type and severity of injuries

The software offers a clear overview of the incident’s status:

• The number of people within and outside the medical chain
• The load on reception and contact centres 

The dashboard also tracks the progression of registered individuals, ensuring a complete and comprehensive situational awareness for decision-makers. 

A way to contact people who left the scene

Developments in recent years have shown that, in addition to the more intense nature of incidents, bystanders are taking action themselves by transporting the injured to hospitals, providing local victim support and offering shelter. Actions that have saved lives.

Quite often, most people have already left the disaster site before emergency services arrive. Either because they were provided help, were traumatized or were witness to the event. Up until now, there was no way for authorities to systematically contact this group. To address this, the self-registration application was developed by BPREPARED. 

This application collects data from individuals who have immediately left the incident area, ensuring they can be reached for aftercare, witness testimonies and/or claim support.

Each registered individual receives a certificate with a unique QR code. The code allows them or emergency medical services to access their personal file when scanned, facilitating further assistance and support.